AURA Knowledge Base
Frequently Asked Questions
Why intake comes first
The team reviews goals, limits, and service format before confirming a booking.
Is this a remote medical diagnosis?
No. The booking flow captures request details for an initial clinical assessment. Individual recovery plans require an in-person intake with our specialists.
Can photos, videos or testimonials be used without my explicit permission?
No. Testimonial, photo/video, case-study, and before/after consent are strictly separate and opt-in. You may revoke consent anytime.